Product Knowledge
Furniture Product Knowledge is the foundation for a successful career in furniture sales. These 36 lessons cover 24 topics that teach everything from sofa and chair styles to fabrics and finishes. Become certified in furniture product knowledge and stop losing sales because you don't know furniture like your customers expect.
Furniture Product Knowledge - Its Easy and Effective!
Customers can’t trust sales people who don’t know the furniture they are trying to sell. Do they people know the difference between microfiber and suede? Can they sell a chest of drawers by talking about the benefits of the dove tail joint? With a Furniture Training Company subscription your sales staff will gain the product knowledge they need to provide expert guidance to your customers.
Once your sales people have the fundamentals of furniture product knowledge mastered, they'll be ready to learn the sales techniques necessary to turn potential buyers into satisfied customers. Our room design lessons will give them the knowledge and skills required to generate larger sales tickets and guarantee more repeat customers.
Designed for store owners seeking higher profits, training managers needing to solve company problems, and sales people wanting to make more sales, the Furniture Training Company subscription is the fastest, easiest and cheapest way to master furniture product knowledge.
Why our Product Knowledge lessons produce results
- Lessons take just 10 minutes
- That’s right. You can do an entire lesson in as little as just 10 minutes. You’ll be amazed at how much you can learn between customers or at the start of a day.
- Train anytime, anywhere
- Our award winning training approach is combined with the power of the Internet so you can log on and get product knowledge training from any computer in the world. Its unbeatable.
- Entertaining and interactive
- Have fun learning with our entertaining and interactive lessons. The quick pace and fun games will help you enjoy learning so much you’ll almost forget that you’re training.
- Worksheets that work
- Everybody knows that practice makes perfect. Our instructor designed worksheets will make sure you really master the furniture product knowledge.
- Train, train and re-train
- Its quick and easy to review any product knowledge lesson any time you want. You’ll be ready to impress your customer when she asks about your beautiful cherry dining room set.
- Certify in Product Knowledge
- Certify in Product Knowledge and we’ll send you a beautifully embossed certificate and an attractive lapel pin to help you tell customers that you are a true furniture professional.
Our Comprehensive Product Knowledge Training covers
- Sofa styles
- Chair styles
- Motion furniture
- Dining room pieces
- Mattresses
- Bedroom pieces
- Common woods
- Wood joinery
- Wood finishes
- Wood preparation
- Upholstery options
- Upholstery construction
- Occasional pieces
- Natural fibers
- Tables
- Synthetic fibers
- Upholstery fabrics
- Leather processing
- Leather finishes
- Arm styles
- Skirt and base styles
- Back styles
- Parts of a sofa
- Caring for wood furniture
- Rugs
Images from the Fundamentals course(click to enlarge)
|
|
|
How has the Fundamentals of Product Knowledge Course helped you make sales?
- " generally, the knowledge helped me on an everyday basis. "
- " people don't realize how important a mattress and boxspring are to thier quality of life so i explain all the benefits and end up selling a higher price mattress and boxspring "
- " Construction of a sofa, specially its parts name of springs, and foam density helped me a lot in closing sales "
How have you benefitted from the Fundamentals of Product Knowledge Course?
- " increased my knowledge. "
- " it has taught me well and i can go back now and then when i feel the need to touch up again "
- " I have lost valuable selling time on the sales-floor.These courses should be directed toward new employees who haeve not yet established a group of customers, who check in from time to time, and need the trining support any way. I have found that having had ten years or more experience on any one job, gives for a natural response to the stimulous provided,especially if the heart is in it. When an employee retires for the day it is not for the purpose of study, but fof valuable rest,thus allowing him or her to be ready to ROCK N ROLL the following day. "
How can the Fundamentals of Product Knowledge course be improved?
- " it was excellent.in "
- " to get into the site easier "
- " would like more in detail specially bedroom, dinnete, etc. "
Subscription
Your subscription to The Furniture Training Company Website gives you anytime access to the
furniture industry's most comprehensive, innovative, and effective sales training. 9 out of 10 customers report
increased sales because of the training.