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Selling Techniques

Mastering the right sales techniques is the key to making sales and keeping customers. These 17 lessons cover 12 topics that teach everything from effective greetings to handling objections and closing sales.

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How has the SalesForce Course helped you make sales?

  • " there is no particular experience but i would say with each and every transaction i close sales force training is behind it, "
  • " being able to handle just looking customers with ease "
  • " I am the store manager at the Clearing House Outlet in Belleville. The sales skills my sales team have learned have helped them to gather more info during the sales presentation. It is great to here them handling objections that they might have over looked. My background is in sales and my post secondary training is also. "
  • " The training program helped make me more comfortable in approaching customers in a casual, conversational way. Which has seemed to me to make the customer feel more comfortable in the store. "
  • " By gaining more product knowledge it has allowed me to better meet the needs that the customer has because you can answer their questions/concerns with more confidence. "
  • " A CUSTOMER WANTED TO PROCASTINATE A BEDROOM SET PURCHASE. I SHOWED THEM OUR STOCK POSITION OF THE SET AND EXPLAINED TIME LAG INVOLVED IN STOCK REPLESHMENT. THIS HELPED THE CUSTOMER MAKE THE PURCHASE DECISION; A DELAY WOULD PLACE THE CUSTOMER IN WAITING LIST UNTIL NEXT SHIPMENT OF ORDER GETS TO OUR WAREHOUSE. "
  • " I WAS SELLING A SOFA LADY WAS VERY HESITANT AND STAND OFFISH I APPLIED THE DISCOVERY AND CLOSING TECHNIQUES AND THEY WORKED "
  • " I can't think of anything specific since the material covered is new. "
  • " I haven\'t been selling since taking the course. I\'ve moved to sales management. "
  • " not on sales floor yet. "
  • " Helped me to gain more information and knowledge on how to present myself to a customer "
  • " This is my first experience with the sales force program so I still have yet to bring this particular program to fruison in my sales career, because im still in training. "
  • " Since I have started this course I have been working on training, so, I haven't had much time on the floor to use the techniques. However, I am looking forward to increasing my sales with the skills I have learned. "
  • " This was a presales Course for me "
  • " For a customer who was indecisive I learned to have customer make a decision about fabric coat instead of the product. "
  • " I have not used these techniques in an actual sale yet. "
  • " I HAVE ONLY HAD ONE SALE. HOWEVER, EXPLAINING THE VALUE AND WARRANTY INFORMATION HELPED EXTREMELY IN CLOSING THE SALE. "
  • " I haven't had a chance to use these new skills yet, but I'm sure this will help. "
  • " I have not enen been on the floor yet, I finished this in two days. I leared more about sales approaches....more closing skills too. "
  • " THE WORDING ON THE QUESTIONS IS TRICKY NO MATTER HOW LONG YOU HAVE BEEN SELLING...I AM GOING TO LISTEN MORE AND CLOSE MORE SALES "
  • " NO COMMENTS "
  • " I haven't had any sales yet,sorry! "
  • " close and close until you close the door "
  • " This training has reminded me of quite a few things that I have been skipping over. "
  • " The information on the re-approach has been helful when a customer may initially say they would like to look around. "
  • " It is trully an in-depth look at all aspect of selling "
  • " I HAVE NOT YET HAD THE EXPERIENCE TO SHARE MY SALESFORCE SELLING SKILLS..BUT I CAN'T WAIT TO GET OUT ON THE SALES FLOOR TO SHOW CASE WHAT I HAVE LEARNED FROM THE SALESFORCE COURSE.. "
  • " overcoming objectives greeting better "
  • " NOTICING BUYING SIGNALS "
  • " I asked for a sale more than once. "
  • " greeting the customer with open ended questions. "
  • " IT REFRESHED MY DISCOVERY PROCESS. "
  • " Being new to furniture sales, this course gave me the jump start I needed. "
  • " It taught me alot of thing on sale and how to greet my cust. "
  • " I am more confident with my closing skills and how to get to that point. "
  • " it has really helped me to focus on the customer through out the sale. By listening to their needs, and determining what type of sales personality they are. I can present and close a lot quicker which has helped with my totals "
  • " I was able to get past the 'just looking', reapproach and make a sale. "
  • " Yesterday I had a couple come into our store to shop for a bed. They told me that money was not an issue, but that they wanted a comfortable bed that was not to hard. I proceeded to show them some of the softer beds on our floor. As a result, by the end of our time together, I had sold them one of the most expensive beds on our floor, along with an extra bed frame and mattress protecter. Why? because I was confident in my product, and I was able to match it up with my customer's needs and wants. "
  • " It did not yet make me more successful, but it helped with the "just looking" customers. "
  • " The re-approch has worked well with me. It sets the customer more at ease instead of pressure, presssure, pressure. "
  • " Understanding and applying the all the steps in the discovery process has been a lot of help to me. "
  • " I have been using many of these techniques for some time now and have had many experiences where the use of them has helped me make a sale. The one that comes to mind is asking for the close. I have had customers who were about to walk out of the store until I tried one more time and asked them to buy, and they did. "
  • " It has been easier to overcome objections that customers may have. "
  • " When I remember to listen more carefully and repeat their concerns it help to sell a better mattress "
  • " Too soon to say. "
  • " Re-approaching a customer effectively without being "pushy" by engaging in casual conversation seemed to be very helpful. This helps to put the customer more at ease and is less likely to feel like a salesman trying to talk them into buying something. "
  • " I enjoyed the courses and learning a diffrent approach to handeling objections . "
  • " I used the verbiage from the course to overcome objections when selling a tempurpedic bed yesterday. I got to close the sale faster. "
  • " I USED THE CLOSING SKILLS TO HELP A CUSTOMER THAT WAS WORRIED ABOUT GETTING THE ITEM HOME AND NOT HAVING IT LOOK GOOD WITH HER OTHER FURNITURE. "
  • " A customer came wanting to buy a sofa, love, recliner chair. Told them about their warrentee on the furniture. Told about the 5 year protection plan and what all that covers especially with their grandkids and pets. They decided they didn't need it. The next day the customer came back in after already purchasing the furniture. He decided to purchase the protection plan and that it would be a good choice for them. "
  • " I WAS APPROUCHED BY A YOUNG COUPLE THIS WEEK THAT SEEMED TO NOT QUITE COMMIT TO THE PURCHASE. EVEN THOUGH WE BOTH AGREED THAT THE SELECTION WOULD GO PERFECT WITH THEIR EXISTING FURNITUE. SO I SAID " I SEE THAT YOU'RE STILL NOT COMPLETELY CONVINCED WITH THE PURCHASE, AND YET YOU LOVE THE ENTERTAINMENT GROUP YOU'VE SELECTED. THE ENTERTAINMENT GROUP HAS ALL THE FEATURES AND QUALITY YOU LIKE , AND THE SALE WE HAVE MAKES IT AN EXCEPTIONAL BUY AS YOU OFCOURCE AGREE, RIGHT??? SO WHAT, MAY I ASK CAN I CLARIFY FOR YOU ?? " SHE EXPLAINED THAT SHE DID NOT WANT TO SPEND HER ENTIRE "TAX REFUND" ON ONE PURCHASE. I TOLD HER I UNDERSTAND AND EXPRESSED THAT I TO HAD JUST RECIEVED MY "TAX REFUND" AND HOW I WANTED MY "2" DOLLARS TO LAST A LITTLE LONGER TOO. I ASKED HER TO TAKE ADVANTAGE OF OUR " GREAT " NO DOWN, NO PAYMENTS, NO INTEREST 12 MONTH FINANCING . MRS RAMIREZ WAS HAPPY TO HAVE THE OPTION AND WE SET UP DELIVERY THIS WEEK. :) :) :) !!!!!! "
  • " Well I have learned that If they tell me "I'm just looking" I can tell them a few things about the store,like the layout of the store and then ask a question and sometimes, they will start talking w/ me. "
  • " Not applicable in my corporate position "
  • " It all begins with the greeting. There are so many examples of how the greeting has helped me that it is difficult to share one experience. But, the greeting techniques have helped me in being more relaxed and confident Knowing that it is okay to let the customer look, that "just looking" doesn't mean "not buying," is invaluable. Also, the re-approach techniques have dramatically decreased the number of times I have had to T.O. a customer. Great stuff!! "
  • " made me aware that my closing tecniques are not as good as they should be. "
  • " knowing new ways to sell in general helped. "
  • " Gave me more ways to greet and initiate conversation with potention customers "
  • " While I have been in sales many years and do many things naturally, it was nice to clarify and magnify why I do them,and when. This has made me much more aware of what is actually happening in the sales process. "
  • " make me more aware of my talents "
  • " This training course helped me ask for the sale more often than I did before. Most people dont like a pushy saleperson, so this needs to be done with finesse and tact and only once its clear that the customer has no objections to the item. The course helped me to be more aware of "buying objections" and the signs associated. "
  • " The salesforce selling with service helped me understand how to really listen to the customer and go an extra mile for them. on one or two occasions i have put that to practice and not only did I close the sale but it also helped be get to know my customers on a personal level and that was satisfying. "
  • " i am a manager here and the course helped me to understand and communicate more with sales people as well as with customers "
  • " It is always good to review and learn... also to compair for new ideas. "
  • " THE SALE FORCE SELLING HAS HELPED ME TO REAPPROACH A COSTUMER. "
  • " JUST COMPLETED IT TODAY "
  • " This sale force has really help me improve my ways of selling. "
  • " hlep learn more about furniture "
  • " this training course is very helpful and i learn a lot and grwoing everyday also learn about my customer and how i can give them good service. "
  • " well it helped me in many ways im new to selling furniture an it gave very helpful techniques an facts to bennigit me on the sales floor "
  • " IN PAST SALES EXPERIENCES, I OFTEN HAD DIFFICULTY BEING ABLE TO DISCERN CUSTOMER OBJECTIONS THEREFORE MAKING THE CLOSING DIFFICULT AS WELL. THIS ALTERNATIVE IS HELPFUL. "
  • " Great Course. It was straight to the point and I learned what I never would have learned as a furniture Salesman. "
  • " I am more knowledgeble about the products I am selling so I have been selling furniture better than ever. "
  • " SalesForce selling skills has improved my attitude to perform the knowledge on the sales floor. "
  • " I am a brand new sales person and have not yet started selling on my own, but feel more confident in my ability now. "
  • " i dont have any "
  • " The couse reinforce my prior sales experiance. "
  • " greeting the customer with enthusiasm help closed the sale "
  • " custm from Europe was impresed with info about mattrasses "
  • " No I just did it today and did not have a customer yet. "
  • " A customer came in the store I greeted her and she said "I am just looking". I said have you been to the store before she said "yes" i told her of the promotion we were having and then she asked about our finance program i told her and she asked me to show her the bedroom sets that were on sale. I worked with her until she found a bedroom set that she liked. I closed the sale with a "i am just looking customer". I was so happy i told my colleges. "
  • " Once i met a lady who first told me she was just looking but when i delved into the techniques acquired in the computer training she started listening to me and i subsequently led the conversation and ended up closing the sale "
  • " TO CLEAR THE COSEPT ABOUT SALE . CUSTOMER REQUIREMENTS . HOW TO DEAL WITH CUSTOMER . CUSTOMER FEELING AT THE TIME OF DECIDING TO PURCHASE THE FURNITURE .CUSTOMER SATISFACTION .AND MY OWN SATISFACTION AS A SALE ASSOSCIATE . AND INCREASE SKILL TO SELL MORE.THESE KIND OF COURSES ARE VERY HELP FULL TIME BY TIME TO INCREASE CONFIDANCE AND INTREST AS A PROFESHNAL SELES ASSOCIATES .THANKS FOR MARLO MANAGEMENT. LOOK FORWARD TO DO MORE COURSES . "
  • " I was able to upgrade and recognized buying signals and overcome objections a lot easier now. "
  • " I loved the 6 ways to overcome objections, and how to recognize the signals a guest is giving you. "
  • " customer was concerned about fabrics durability with pets- "
  • " using differnt techniques to close a sale "
  • " Given me more confidence in closing sales. "
  • " While training on the sales with service section I have been mindful of being enthusiastic, offering to help, asking for the sale and recognizing concerns. I am sure it has helped, but I don't remember an exact sale to attribute to this course. "
  • " Reapproaching the just looking customers. "
  • " Asking open ended questions to learn more about what they really what is working great. "
  • " well a lady came in the store so i said hello how are you today and she said good i am looking for a mattress set so i used the discovery method and gave here my purpos statment said i would like to ask a few ? about the mattress your looking for is that ok after excpting i could tell she was more willing to except my help and the product i presinted here i closed strong just asked if this mattress will work for you and she said yes. "
  • " I haven't gotten to use the techniques I have learned yet. "
  • " I AM MORE COMFORTABLE TAKING CHARGE AND ASSISTING MY CLIENTS. "
  • " Customer traffic is currently down. However using open ended questions have almost totally wiped out the comment ( I am just looking) "
  • " I conneced with a customer that I probably would not have conected with before I took this course. This lead to a sale and the Customer said to me, that I am a great salesperson, because I listened to her and tried to help her instead of just trying to sell her something. "
  • " The course makes salesmanship so easy. Yet it is so difficult. I hope this sight will remain open for some time, so we may be able to go back to it over and over again. So that we may master the techniques. Learning the techniques can not be done in one sitting. "
  • " Everyday thsi course has helped me in implementing new sales techniques and approaching customers. "
  • " Ijustcompleted the course. "
  • " Learning all the sales points of "Do and Don't" really is a great tool for all salespeople, even sales manager. I was fortunate to learn all of the terms and be educated throughout the SalesForce course. Knowing/recognizing the signs of a close sale is valid and effective during the making of the sale. "
  • " I HAVE LEARNED A LOT TO DO GREAT OVER ALL.THANKS "
  • " a cus was undecided wheather he wannted the microfibre sofa or not i explained the features of microbibre and agreed to buy "
  • " super course wish I had this years ago will share with all friend family in the furniture bussiness "
  • " My greeting customers has changed. "
  • " Its really good really helps to understand things that we all tend to neglect about customer concerns "
  • " A customer came into the store and responded to my greeting with a "just looking". Knowing the proper way to reapproach and make him feel comfortable made the sale happen instead me feeling nervous and reapproaching with out the proper tools. "
  • " EXELENT TRAINING FOR EVERY SALES PERSON. "
  • " IT HELP ME TO CLOSE MORE SALES "
  • " i used the cost breakdown close to a cust who was concerned and it worked "
  • " very easynto use and helpful "
  • " the closing the sale part was very helpful and will help me with my sales from now on. "
  • " salen force training is good. for it shows some of thinks will are going to find on the sale floor with some of your customers. "
  • " This was a wonderful experience. "
  • " I listen more closely to my customer's needs "
  • " i had a customer who had may objections and i learned how to overcome the objections and i maded the sale "
  • " opdn ended questions "
  • " The quote about facial expressions being the true indicator of active listening has made me more aware of my body language and facial expressions. "
  • " I had a customer who came in and very standoffish with me but using the steps in the re approach system help me to get back in and close the sale. "
  • " The different closing techniques help me close more sales way more often "
  • " just asking more closing questions.and working hard at over coming the objection that are prersented to me "
  • " taking this course while in training, however, it is very valuable & I know it will help me to become a great sales person "
  • " It has helped me to better understand what customers need and want and how to present it to them. "
  • " I Loved the over coming objections portion, in this economy that is even more important than usual! "
  • " learning to ask question that better describe the customers wants and needs help to close a sale that otherwise might not due to the customers reluctance to expose the true desires "
  • " KNOWING THE STYLE OF CHAIR THEY WERE LOOKINGFOR. "
  • " i was able to apply the steps shown in the last course to close the sale without any problems. "
  • " IT HELPED ME OVER COME OBJECTIONS BETTER AND CLOSE A MATT SALE WITH CONFEDENCE. "
  • " THE TRAINING TAUGHT ME A LOT ABOUT THE CONSTRUCTION OF FURNITURE, WHICH IS HELPFUL IN EXPLAINING TO CUSTOMERS WITH CONCERNS ABOUT LONGEVITY OF FURNITURE. "
  • " Recognizing the category of emotional reasons a customer is using. Reminding myself to mention more benefits rather than simply features. Though a feature to me is the same, but only because I know furniture. "
  • " Ive definitely learned how to overcome objections better instead of just assuming customer wasnt interested. "
  • " I've learned to overcome objections on a peice of furniture instead of moving on to another. "
  • " THIS TRAINING HAS HELPED WITH CUSTOMERS THAT STATE THEY ONLY WANT TO LOOK, BY PUSHING ME TO REINGAGE MULTIPLE TIMES MORE THAN I WOULD HAVE IN THE PASS. IN THE PASS AFTER A COUPLE OF TIMES REINGAGING I WOULD BE CONCERN THAT I WOULD FRUSTRATE THE CUSTOMER. "
  • " A CUSTOMER HAD PROBLEMS BEWTEEN LEATHER AND FABRIC SHE DECICED ON LEATHER BECAUSE OF PETS AND KIDS ORDERS "
  • " I was reminded to be more patient with customers and to recognize their objections as an opportunity for me to give the customer additional help. "
  • " Iwas selling a bed to an older couple, and i took the time to find out what they were really looking for before I started showing the beds. it made the selling process much easier. "
  • " It has given me confidence to approach "just looking" customers with confidence without feeling like I am annoying them, or pressuring them. It is my job to see if they have any questions, or what there furniture needs are in the future. "
  • " Asking questions and getting the customer involved made the sale. "
  • " It helped me all the time cause I stayed locked in with every move I made & felt it made me become a better salesman. "
  • " My first customer was a success story. "
  • " HELPED ME OVERCOME OBJECTIONS WHERE IT WAS A PROBLEM BEFORE "
  • " Customer wanted a leather sofa and did not find one that she liked. I asked if she had ever seen the microfiber leather look alike and she stated that she did not like microfiber. I asked her to just take a look and feel of the couch and immediatley loved the fabric. "
  • " I was able to recognize an objection regarding a living room set. "
  • " I'm currently still on the training course "
  • " helped in overcoming an objection when selling a higher priced mattress set "
  • " My sales job is a part time position, where I am there only one day a week. I haven't had the opportunity to get a sale with my new skills. When I am working, it is more of a teamwork effort. Unfortunately, I was helping with a pickup when my coworker got the 2 chair sale. Since we do not get commission, it was GREAT for the store! "
  • " recognizing and handling objections "
  • " just finished, so too early to tell "
  • " it has help me with the friendly approach and the i'm just looking because i have tried some of this lessons and it has help me increase my sales.. i have also learn that i need to always ask for the sale and people have purchase with no objetions..this is a really good training. "
  • " I had a long term repeat customer who objected to my choice of a leather sectional for her living area. I was able to get past her price-based concerns to convince her that - with a soon-to-be teenager and three dogs - that spending more on a product that suited her long term needs was the correct decision to make. "
  • " I feel more confident in my product knowledge, I'm better able to describe our furniture. I feel that this has enable my clients to feel better about the decision that made to purchase our products. "
  • " The SalesForce portion helped me to focus more on the customers story and not to dwell too much on mine. In other words it helped to listen more and be more involved with the customers situation. "
  • " when the customer tryied to reject you and just says that they are looking then you leave them look around for a few mins and go back and try to close the sale "
  • " I made a sale the other day and found that I had more confidence in my selling ability and more enthusiasm which I think helped to close the sale. "
  • " GREAT COURSE "
  • " It is useful information. "
  • " Listened more intently to the customer's need. "
  • " Helped me close a deal with a customer who was going to walk out "
  • " I was hesitant to use two closing approaches but have learned that is often necessary. "
  • " It has helped me handle objections better, refresh my memory on differnt solutions I may not have been using. "
  • " As of yet, I can't think of any. "
  • " Not applicable yet, but I am sure it will be in the future. "
  • " Haven't sold yet "
  • " understanding and using the discovery process has helped me alot. "
  • " It has helped me to answer questions that I encountered with a tough customer, who eventually bought because I could answer their objections. "
  • " I'm still in training "
  • " I had a customer who was concerned about the pieces of furniture that would fit in the bedroom and she wanted to go home and make sure. By asking about the room layout, I convinced the customer it would fit. "
  • " It has helped me to deal with customers objections and overall concerns. "
  • " by learning to deal better with objections "
  • " I presented a chair to a young couple that was the exact look they needed,their objection wa the color of the nailheads, so I ofered to make one with their choice. "
  • " has make me learn to take more time to help customer "
  • " Unfortunately, I don't have an example. "
  • " I realized a customer was having objections and was able to go throught the steps to help them an clear up their objections and make the sale. "
  • " Helped me handle objections and concentrate on clients needs. "
  • " A customer came in with a valid concern on how long a sofa would last and I listened to her conern and answered her questions, she was happy and bought the more expensive sofa just beause I listened to her and could help her make a decision! "
  • " I just finished but it did help me to close a sale with confidence "
  • " I changed a "just looking" customer into a buying customer. "
  • " i have a very hopeful out look for the future "
  • " By learning to reconize non-verbal objections i was better able to deal with a customer who could not make a decision about her purchase "
  • " No traffic today to try. "
  • " love this program "
  • " WHILE LISTENING TO CUSTOMER'S OBJECTION I PRESENTED HER WITH A SOLUTION THAT BETTER SUITS HER NEEDS. "
  • " after reviewing further, i feel the selling skills will help me. "
  • " when I started greeting the customer none buisness greeting. "
  • " It mentioned that you have to take customers for who they are and not to prejudge anyone when trying to make a sale. There have been too many situations to pick just one! "
  • " a lady was interested in a a piece chair set and she ask if she can sit in it and told her to go right head "
  • " active listening, watching for or encouraging buying signals, empathizing and then clarifying the objection have allowed me to close more sales effectively through thorough presentations that address the customer's need and wants first practicing demos has increased my services and the customer's satisfaction with our products and their purchase "
  • " WITH OPJECTIONS....I FOUND THAT THE PROGRAM REALLY HELPED TO BRING BACK MY SKILLS I'VE ALWAYS HAD..., JUST CHOOSE TO FORGET... "
  • " Overall I was good a I had an excellent repore with customers but I wasn't confident when it came to closing. Many of my closing methods relied on the customer asking for the sale. Enthusiam was my only sales option. "
  • " customer ask for bedframe without footboard husband tall , and has small children,showed her different styles with very low footboard brought a bedroom set "
  • " i have not sold yet "
  • " At this time I have no experience! "
  • " HAVING SOLD FURNITURE FOR 35 YRS. I WAS ALREADY DOING SOME OF THE THINGS TAUGHT IN THIS COURSE. NOW I REALIZE HOW TO ACCENTUATE & PUT IN PROPER ORDER OR STEPS WHAT I HAVE BEEN DOING. I THINK IT WILL MAKE A BETTER BOND BETWEEN THE CUSTOMER & MYSELF. "
  • " IN SELLING THE CONSTRUCTION FEATURES OF FURNITURE. "
  • " These are tools that I have proven over the course of my career to work. I do not have one example of this making more sales. I have many examples and many more to come. "
  • " A customer raised an objection about staining the furniture herself, but after I demonstrated how easy it was and explained our stain guarantee, she was confident enough to make the purchase and do the finishing herself. "
  • " N/A NEW HIRE "
  • " when a customer says "i'm just looking" I know how to better handle the situation. "
  • " COULD NOT ACCESS THE WORK SHEETS "
  • " not applicable yet. "
  • " I am not out on the floor yet, but I found all the Selling Force training modules very helpful, and I will certainly apply them to my selling when I start on the floor soon. What I found most helpful for me was the handling objections in closing sales module! I certainly will use those helpfull tecqniques to my selling. "
  • " not yet on the sales floor. "
  • " I have made sales by sharing product features, advantages, but then explaining the benefits as they relate to the customer's needs. "
  • " I RAN INTO A COUPLE WHO HAD MULTIPLE OBJECTIONS ABOUT PURCHASING A SOFA-LOVESEAT COMBO.THROUGH HANDLING THE OBJECTION PROCESS,I WAS ABLE TO BREAK DOWN THE WALL AND CONFIDENTLY ASK AND GET THE SALE. "
  • " I feel I will be able to use these lessons in my sales "
  • " Just finishing the course over the last two days have not really used anything as of yet. Lots of info that will help in the future and it will increase my closing ratio. "
  • " Just finished course havent applied to presentation yet "
  • " It hasn't since I have already graduated from a Sales Mastery Course three times in my past. Those course taken earlier were much more comprehensive. "
  • " I haven't started selling yet "
  • " Yes, reminding me that staying enthusiastic is a strong closing techique which worked yesterday in closing a sale. "
  • " THERE WERE ALOT OF HELPFUL TIPS IN THE DISCUSSION BOARD IVE LIKED AND TRIED OUT! "
  • " Almost every sales I make, I try to use the techniques taught in this section. "
  • " Sales Force selling has given me a spasific set of closing tactics to use afteer overcoming objections. "
  • " I had a customer the other day who was indecisive and I presented him our 7 day return policy and it closed the sale. "
  • " Unfortunately, I have just started in this career. However, I am most certain and am extermely confident with the fact that it has given me the skills needed to make sales in the near future. "
  • " N/A I have not started selling. "
  • " Handling just looking customers has been an area where I need improvement on. I found the regroup and smile has helped when reapproaching the customer. "
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Reviews

				" After a few months of testing we are receiving very positive feedback from our Managers where we have rolled out SalesForce - Selling with Service. After more than 30 years in the industry this is the best sales training program I've seen. The accessibility, allowing pace of training to be personalized, testing, and the interactivity are far ahead of other products I've used in the past. I'm planning on an even greater commitment to this product in the future.  "
John Hamilton, Sr. , Vice President Human Resources
RoomStore Furniture 
				" My wall looks great in our sales bull pen with my Furniture Training Company Certifications on it. I have been more mindful of my personal sales skills and I am taking more accountability for making sales happen with what I have learned from this training. You have put together a great training tool.

Thank you for the opportunity to use your product. "
Ben Kroff, Sales Associate
Boulevard Home Furnishings

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