Training Products
Course Overview
You can’t sell what you don’t know and your associates are losing sales if they can’t talk about furniture. Today's furniture customer wants help from a furniture expert. She expects you to know everything from furniture construction to leather finishes. Give your sales associates the knowledge and expertise your customers demand. Fundamentals is the only training program that can certify your associates in furniture product knowledge.
Upholstered Furniture
Associates who complete the "Upholstered Furniture" lessons learn the features and benefits of:
13 Sofa parts
17 Sofa styles
11 Chair styles
13 Upholstery options
13 Skirt and Base Styles
7 Arm styles
7 Back styles
17 Keys to understanding motion furniture
17 Sofa styles
11 Chair styles
13 Upholstery options
13 Skirt and Base Styles
7 Arm styles
7 Back styles
They also learn:
10 Elements of upholstery construction17 Keys to understanding motion furniture
Casegoods
Associates who complete the "Casegoods" lessons learn the features and benefits of:
13 Dining room chair styles
10 Dining room pieces
21 Occasional pieces
10 Table styles
13 Bedroom pieces
22 Woods
8 Wood finishes
13 Wood joints
6 Keys to furniture quality and care
10 Dining room pieces
21 Occasional pieces
10 Table styles
13 Bedroom pieces
22 Woods
8 Wood finishes
13 Wood joints
They also learn:
7 Steps of the wood preparation process6 Keys to furniture quality and care
Fibers and Fabrics
Associates who complete the "Fibers and Fabrics" lessons learn the features and benefits of:
13 Common upholstery fabrics
8 Natural fibers
6 Synthetic fibers
8 Natural fibers
6 Synthetic fibers
They also learn:
10 Keys to understanding Fibers
Leather Furniture
Associates who complete the "Leather" lessons learn the benefits and features of:
11 Leather finishes
11 Keys to understanding leather
They also learn:
10 Steps of the leather preparation process11 Keys to understanding leather
