Issue 11 - September 2008

A portratit of Mark Lacy

Greetings from The Furniture Training Company. As we approach HighPoint, we want to express our gratitude towards all of you who have recognized the value of training your sales associates in furniture product knowledge and the furniture selling process. Recently, we were thrilled to pass a major milestone when we surpassed 100,000 online lessons delivered to your sales associates.

This Market also marks another exciting milestone in our efforts to train your sales associates with the release of RoomDesign for Sales Associates. I look forward to meeting with each of you at Market, where our staff will be demonstrating the Room Design training.

We know this is a tough economy, but we also know the solution to surviving and prospering in difficult times comes from the quality of your people. Lets continue to work together to help your company be successful. Never forget that the more you know, the more you sell.

- Mark Lacy, President


In This Issue...

RoomDesign for Sales Associates Coming Soon

RoomDesign for Sales Associates This is an advanced selling course that will teach your in-store sales associates to help customers that ask questions about colors, style and fashions, and room layout. It teaches associates to sell room solutions instead of single items of furniture.

RoomDesign teaches the following:

  • The Purpose of Room Design
  • The Elements of Design
  • The Principles of Design
  • The Fundamental Elements of a Room
  • The Psychology of Color
  • Learning About Color
  • How to Use Color
  • Design Styles
  • Accessorizing
  • Placing Furniture
  • Diagramming a Room

Retail Furniture Sales Associates Complete Over 100,000 Web-Based Training Lessons

North Logan, Utah, 15 September 2008 . The Furniture Training Company announced today that their client's retail furniture sales associates have now completed over 100,000 Internet-delivered training lessons. Some of these interactive web-based lessons provide product knowledge training in upholstery, casegoods, fabrics and fibers, leather furniture, mattresses, and rugs....

Read the full press release...

Over 98% report increase in sales

We guarantee an increase in sales. Did you know that over 98% of all SalesForce certifiers on the sales floor report that they have increased their sales since completing the course? That seems a remarkable number especially when you consider that 70% of those associates have been selling furniture for more than 3 years. Veterans as well as beginners can all benefit from sales training.

Did You Know...

The colors of the furniture in a room can have a physical and psychological effect on people. Reds and oranges increase appetite and excitement and are often used in restaurants and dining rooms for this reason. Blues and white tend to make people feel calmer, and green has been found to help people recover faster from illness and injury. Customers can change the way their room feels by changing the color of the furnishings in their room.