Number of lessons completed since January, 2007: 103,403

Some of our customers:

• Army & Air Force Exchange Service
• American Furniture
• Ashley Furniture Homestores
• Bassett Furniture Direct
• Britt Carter & Co.
• CBS Furniture
• Chariho Furniture
• Comfort Solutions
• Cort Furniture
• Dearden's
• Designer Furniture Gallery
• Designs Of The Interior
• Eheart Interior Solutions
• Federated Department Stores
• FurnitureFind.com
• Hatch Furniture & Flooring
• Home Gallery
• InStore
• Kacey Fine Furniture
• Mattress Firm
• McMahan's Furniture
• Olinde's
• Patriot Furniture
• RC Willey Furniture
• RoomStore Furniture
• Scan Home Furniture
• Simply Elegant Interiors
• Smith Home Furnishings, Ltd.
• The Cabin Company
• Unlimited Furniture Group, Inc.
• Willis Furniture
• Wright's Furniture

What Our Customers Are Saying...

"The Furniture Training Company's online eLearning courses engage our furniture associates in ways training videos and print cannot. By bringing together best practices in education and training, learning theory, information display, and instructional design, these highly effective and affordable training programs enable us to deliver and track this quality furniture training. Training is nothing without results; this training has improved the confidence and knowledge of our sales associates allowing them to sell more."

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"After a few months of testing we are receiving very positive feedback from our Managers where we have rolled out SalesForce - Selling with Service. After more than 30 years in the industry this is the best sales training program I've seen. The accessibility, allowing pace of training to be personalized, testing, and the interactivity are far ahead of other products I've used in the past. I'm planning on an even greater commitment to this product in the future."

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"E-learning programs from The Furniture Training Company have greatly increased our employee knowledge and skill levels. As they become better at their jobs, they sell more furniture, waste fewer customers visiting our store, and are more productive and efficient. Educated, well-trained sales associates are one of the main drivers we are using to continue profitability during low traffic periods."

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""We have found that our investment …has saved us significant time, money, and resources. More important, by embracing this new technology for training from The Furniture Training Company with their interactive product knowledge and sales training courses we have seen measurable, tangible results in improving the expertise, professionalism and sales volume of our sales associates."

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"The Fundamentals - Furniture Product Knowledge online sales training program is doing everything we had hoped it would do for training our sales associates. Our older associates, once they overcome their initial fear of being on the computer, actually find the program very easy to use. Our new hires right after going through the training can go out and help customers on the sales floor without having to go look up information every time a customer asks them a question about a product. Now they know the answers. All our employees love the training."

"We have found eLearning from The Furniture Training Company to be a great asset in training our salespeople this year. Even those associates that have been with us for a long time have found the online product knowledge and sales training programs we've licensed from The Furniture Training Company to be helpful in teaching them valuable new knowledge and skills. This new approach to training has helped our staff to overcome some bad habits that videos and seminars just couldn't change. With the competition we face today, and with business being sluggish at best, interactive training makes us more expert and professional and especially helps our associates to sell more furniture."

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"In these challenging times we have found the small price it costs up front for elearning from The Furniture Training Company for furniture product knowledge and sales training is not an expense but a good way to increase our furniture sales. We are very excited by the ease of use over the Internet, 24/7 access, and the consistent training information."

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"We have been using the Fundamentals - Furniture Product Knowledge for some time now and are extremely happy with the results. We bought the program for new hires with no furniture background but to our pleasant surprise we have found that existing employees as well as new employees are taking the course and getting value from it. Our people find it easy to use and very informative. It quickly gives them the ability to speak confidently with clients. We are very pleased with the product!!"

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"Consumers these days do their homework before they arrive at our stores. They read design magazines, watch television shows; they want to be greeted by intelligent, well-informed store personnel, real authorities on their product lines. We realized we had to provide good, solid, basic knowledge to our sales people, evolve a more direct approach. Furniture Training Company technology came to the rescue!"

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"We have been very pleased with the Fundamentals - Furniture Product Knowledge on-line training program. It provides us with a professional, well structured program to ensure that our design consultants have a solid base of understanding of the products they are selling. This program supplements our extensive training program extremely well, and is the reason why so many of our stores have renewed their subscription and our new stores have signed on."

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"The Furniture Training Company online courses will increase the professionalism of our members' sales staff, and raise the level of service for the entire retail furniture industry."

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"All our stores are using the Fundamentals - Furniture Product Knowledge. We've experienced no resistance from our sales people. It's helping them to understand the basics of construction. We're seeing good results."

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"You can take a real neophyte, train them with the Fundamentals - Furniture Product Knowledge course, get them out on the floor and they'll be able to sell."

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"Sales people could be brand new to the industry, perhaps a dental hygienist last week and a sales person in one of the stores this week. Even for people who have design school backgrounds, Fundamentals - Furniture Product Knowledge is great updating. It takes away the fear factor! We've had absolutely no resistance from owners or sales staff...Our design consultants are learning excellent fundamentals of furniture knowledge. We are very satisfied."

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"Purchasing the Fundamentals - Furniture Product Knowledge training program has proved to be very beneficial. Not only does the program offer a more extensive base of product knowledge, but it's much more efficient then previous method's of training we've used. I've also found it to be especially effective when training new hires who have little to no experience working in the furniture industry. The ability to offer self-paced, individualized computer-based training is something every business should be able to offer, and we look forward to the continued use and benefits yielded by this program! Thanks!"

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"FMG is pleased to announce that it has selected The Furniture Training Company to be its exclusive provider for furniture product knowledge and sales training for retail sales associates. Since 2001 they have been helping furniture retailers worldwide, from single-store independents to large retail furniture chains and department stores, train newly hired associates how to sell furniture and teach underperforming furniture sales associates how to improve their furniture sales."

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"Just an update on how things are going. As you know we are a full line Furniture; Electronics and Appliance Store with 7 locations in the Los Angeles market. We recently started using the Fundamentals - Furniture Product Knowledge on-line training program and I cannot say enough about it. Our sales people love it. I especially like it because of its ease of use and the progress reports that I am able to have on each salesperson that signs up for the training are fantastic. We are now making it a part of our new hire program and part of our on going training of our existing sales force. What we are doing is having any marginal sales person sign up for the training program and we have seen almost immediate sales performance increases form those sales people. And finally what makes it more appealing is the price - it's a steal!"

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"When we heard about the Furniture Training Company's online furniture product knowledge and sales training I was interested but skeptical. The price was not bad, but these days who needs any additional expenses at all that do not immediately translate into sales. However, using the Internet seemed a convenient way to train our sales associates, especially during their mid-afternoon 'down-time'. I also liked the topics their courses covered. And, I liked that the training courses were furniture specific, not generic, and that they trained in the exactly the skills where I felt my associates could use improvement. Still I had one big concern, did it work? Would it bring me a big return on my investment, regardless of the price?"

"...I decided to try it and so I signed up for all my sales associates to complete the online training. It worked! It has been a good investment in our people. The online training courses motivated and taught my sales associates, even those who already had industry experience, to become more knowledgeable, professional, and consistent in assisting our customers. All my current sales associates have certified in the Furniture Training Company's furniture product knowledge and sales training courses and I am using the training with every new hire. My sales associates like the training and the fact that I am investing in them. Our people were good sales associates before completing the Furniture Training Company's online courses, but now they are even better."

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"I recommend The Furniture Training Company's online sales and product knowledge training courses without reservation. Their furniture sales training works! The NHFA referred me to them when I was searching for new training resources for my store, and their programs have been one investment that's really paid off. Inexpensive, easy to implement, and convenient to use, their online training courses have given our furniture sales associates new confidence and skills for turning more of the shoppers visiting our store into buyers and for selling more furniture to those customers.

"I am particularly impressed with the way the Furniture Training Company's combination of interactive video scenarios, online learning activities and games, and customer simulations have actually lead to significant improvements in the correct selling behaviors of our associates. They become experts in furniture product knowledge and assisting our customers to purchase with confidence. This is something videos, books, and lectures alone just can't do. Even more important to me though, as the owner of a retail furniture store, is that we can track the progress of each sales associate enrolled in the training online. Each program tests and certifies that our sales associates have actually learned the knowledge and skills they need to sell more furniture. This way I know without any doubt that my associates have mastered the training."

"Also, when my sales associates complete the courses and officially become Certified Furniture Fundamentals Specialists and Certified Furniture Sales Specialists they really take pride in their accomplishment. It is exciting for me to present them with their certificates of achievement and recognition lapel pins that come as part of the training. Their online training is exactly what we've been needing and more."

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"I want to tell you how much we're appreciating your training programs. Our employees are gaining very valuable information, and in fact teaching me things I wasn't aware of. We noticed a change in sales approaches almost immediately. Each of our employees confidence level has risen. Not only are they more self-assured with their sales; they are comfortable when structural questions arise. Our employees are able to approach their training at their own pace as time allows. All training modules are quick, concise, and easy to digest. I've been amazed how quickly they've progressed. I appreciate the value your training programs provide. I wouldn't hesitate to recommend The Furniture Training Company to my contemporaries.

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