Become a Product Knowledge Expert

Have you every gone to a store in hopes of getting help with a complex purchase?  If so, you are like the other 100% of people on this planet.  How many times have you been disappointed at the lack of

Read More »

How Many Sales Do You Lose Each Month?

Recently I had a phone conversation with a furniture store manager.  He told me that he had 4 salespeople at his location. I asked if there was anything specific he would like his sales staff to improve on.  He gave

Read More »