Dr. Mike PetersenOct 2, 20202 minCustomer ExperienceKeep in Touch with Text MessagesWhat’s the best way to talk with your customers? Is it in person, on the phone, or maybe via Zoom? The best answer to that question comes...
Dr. Mike PetersenSep 4, 20202 minCustomer ExperienceKeep in Touch with Video MessagesSome stores are having their best success ever and others are struggling to survive. Regardless of how your business is faring, you can...
Dr. Mike PetersenAug 5, 20203 minCustomer Experience5 Ways Retailers Can Beat COVID-19There’s no question that the COVID Pandemic has come with difficult struggles and challenges for furniture retailers. Survival has...