Programs & Pricing

Star Sales Associate Professional Sales Associate Premium Retail Manager

No Charge


$155 per person

or just

$444 per location

$190 per person

or just

$556 per location

Anytime, anywhere access

You can receive or track training anywhere that works for you. Don't be tied to a desk or a classroom anymore. You can access sales training on your phone, tablet or PC anytime and anywhere.

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Our 10 Most Popular Modules

Access 10 of the most popular training modules:
- Approach the Customer with Confidence
- Gain Your Customer’s Trust
- Sell to “I’m Just Looking” Customers
- Re-approach “I’m Just Looking” Customers
- Respond to Customer Complaints
- Sell More by Selling Accessories
- Sofa Styles
- Parts of a Sofa
- Wood Joints
- Leather Finishes

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Manager Tools

Our suite of Management Tools make it easy for you to manage the sales training activity of each sales team member. You can:

- Add new salespeople from the training
- Remove salespeople from the training
- Know who's using the training and when
- Track Certification Progress Reports
- Adjust the Training Pace of your salespeople

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Module Quizzes

Once you've answered the quiz questions correctly you'll be confident that you actually know the material included in the module. You and your manager will know you have the skills to sell furniture.

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Learning Activities

Appropriate activities are essential to learning that sticks. Each module includes demonstrations and practice activities to ensure the knowledge and skills learned in a module actually make it into long term memory - and become a part of you.

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Selling Skills Course

Access all 14 Sellings Skills Lessons including:

- Approach the Customer with Confidence
- Gain Your Customer’s Trust
- Sell to “I’m Just Looking” Customers
- Re-approach “I’m Just Looking” Customers
- Discovery Your Customer’s Needs

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Product Knowledge Course

Access all 38 Product Knowledge Modules including:

- Sofa Styles
- Parts of a Sofa
- Wood Joints
- Leather Finishes
- Arm Styles
- Handmade Rugs
- The Leather Tanning Process

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Customer Service Course

Access all 13 Customer Service Modules including:

- Answer the Telephone
- Create Engaging Conversations
- Respond to Customer Complaints Like a Pro
- Use Your Business Cards to Get More Customers
- Use Your Store’s Credit Plan to Close More Sales

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Room Design Course

Access all 11 Room Design Modules including:

- Sell More by Selling Accessories
- Use Color to Impress Customers
- Diagramming the Room is a Key to More Sales
- Correctly Place Furniture in a Room

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Mattress Selling Course

Access all 14 Mattress Sales Modules including:

- The Secret to Mattress Sales
- Discovering Needs vs. Wants
- Deal with Competition
- Make the Sleep Connection

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Management Course

Access all 14 Retail Management Training Modules including:

- Analyze Your Salespeople Performance
- Conduct an Effective Performance Review
- Recruit New Salespeople
- Onboard New Salespeople
- Train and Coach Salespeople

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Certification

Certification as a Professional Sales Associate will give you and your customers confidence that you can provide the expert help customers need.

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Reminder Emails

Salespeople receive emails reminding them of their progress and suggesting which modules should be completed during the week.

Managers receive emails that report on the successes and struggles of every member of the sales team.

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Customer Service

Our expert Customer Service will ensure you can quickly get answers to all your training issues.

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Extras

These Extra Resources give extra help as you manage training in your store.
- Sales Meeting Lessons
- Marketing and Sales Tools
- Training Program Schedules

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No Charge

$155 per person

or just

$444 per location

$190 per person
or just
$556 per location