Free Training Videos

Watch our one minute videos filled with industry secrets. These videos share tips and tricks of the trade, so that you can always know how to handle any situation with a customer. If you like what you see, print out our free PDF documents and pass them out to your sales team!

Become an expert in just one minute

Customer Objections

Customer objections are really an opportunity for you to build trust with your customer. Using this simple two step process will help you solve your customers' issues in a professional and stress-less way.

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3 Ways to Increase Your Average Sale

Customers don't buy products - they buy an experience. Here are 3 ways to use this knowledge to increase your average sale each month.

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What Does Your Customer Really Want to Know?

When you re-approach an "I'm just looking" customer, don't make this mistake causing you to lose a one-time sale, and a lifetime customer.

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Increase Your Success With This Re-Approach Technique

This re-approach technique is an industry secret, and only used by successful salespeople. Following this advice will increase your credibility with your customers.

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Power Statement to Handle An "I'm Just Looking" Customer

You probably hear, "I'm just looking" multiple times a day on the sales floor. Top salespeople use this power statement to turn "I'm just looking" customers into purchasing customers.

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The Importance of Making A Good First Impression

The saying, "you never get a second chance to make a first impression" is untrue. Your customer gives you two chances to make a first impression. Learn what your customer is looking for.

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Stop Selling Ice to Eskimos

Sell your customers products they need, not what you want to sell. While some sales may be smaller, you will get great referrals and plenty of repeat business.

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How to Be A Good Salesperson, Avoid Saying This

Surprisingly enough, salespeople say "I don't know" to potential customers all the time. You can quickly and easily take the words "I don't know" out of your vocabulary. Try using these sentences as a replacement...

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Become An Expert

If you really want to be taken seriously, become an expert in the products you sell. Push yourself everyday to become the best at your craft. Becoming a product knowledge expert will help you know how to solve your customer's problems.

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