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I have benefited from completing the Fundamentals course in three ways. First I now know what I am talking about, second my sales have increased, and third I have an advantage that my associates do not have. Once I met a lady who first told me she was just looking but when I delved into the techniques acquired in the computer training she started listening to me and I subsequently led the conversation and ended up closing the sale. My sales have increased by close to 25% since I have taken this course. I was able to change my dress and phone manners to better suit the needs and wants of my customers and increase my sales. I had a customer who came in and very standoffish with me but using the steps in the re-approach system help me to get back in and close the sale. [The training] helped me close a deal with a customer who was going to walk out. A customer was giving me a tough time in making a decision to buy. When I used some of the techniques suggested in this course, the close was easy. I dressed for success on Monday and managed to close the majority of my clients that came in. I found they saw me as more of a professional. After taking course I used some of the knowledge from the training to close a few sales already, just when I thought I knew everything there is to know about beds. Today - I sold two recliners instead of one because I suggested it. She came in really only looking for one. It increased my sale by $700. it has help me with the friendly approach and the i'm just looking because i have tried some of this lessons and it has help me increase my sales.. i have also learn that i need to always ask for the sale and people have purchase with no objections. this is a really good training. I feel i have benefitted largely from the SalesForce course in being able to approch a customer and go through the entire sales procces and asking for the sale at the end. I have noticed an increase in my sales over the last few weeks. Room Design helped me because it made me suggest more for the room and in doing that I sold more accessories. It increased my sales I have seen an increase in my own personal sales as a result of taking this course and feel more confident talking with people about acessories and designing a total room package. As a sales manager I believe my staff's sales have also increased as a result. Probably the best thing is it's helped my closes. It helped refined my closes and increased my sales. MY SALES HAVE INCREASED AND I AM ON TRACK TO SALE OVER ONE MILLION IN SALES MY FIRST YEAR! THANK YOU FOR THIS MODULE! I LEARNED THAT GIVING THREE BUSINESS CARDS A DAY HAVE INCREASED THE CLIENTS I HAVE AND MORE SALES. Being more attentive and focused while on the phone has increased appointments and sales. people buy from salesman that knows the product i increased my sales 50% thank you!!!