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Sales Training Articles
Turn December Deliveries into January Gold - The 3-Text System (90% Open Rate, 40% Referral Rate)
This article teaches you to turn deliveries into referrals.
Dr. Mike Petersen
Nov 123 min read
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Navigating Customer Calls: A Salesperson's Guide
This article provides practical tips for associates in a retail furniture store for handling these calls effectively while maintaining customer satisfaction.
Dr. Mike Petersen
Sep 102 min read
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Eco-friendly Materials
In 2025, the furniture industry is experiencing a significant shift toward sustainability, driven by consumer demand for eco-friendly...
Dr. Mike Petersen
May 202 min read
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Building Long-Term Relationships: The Key to Customer Service Excellence in Furniture Retail
In the fast-paced and competitive world of furniture retail, delivering exceptional customer service is a cornerstone of success. While...
Dr. Mike Petersen
Mar 144 min read
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Get The Most From The Holiday Shopping Season
Furniture retailers can appeal to both seasonal shoppers and those looking to refresh their spaces before the New Year.
Dr. Mike Petersen
Nov 12, 20242 min read
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The Reason Salespeople Can't Sell
The number one reason salespeople can't sell is that they don't understanding their customer and can't meet their needs.
Dr. Mike Petersen
Jul 31, 20242 min read
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