Customer Service that Worked
A few weeks ago I was asked to speak at a conference to a group of retailers who wanted to learn about improving their Customer...
Customer Service that Worked
Turn Objections into Opportunities
Talk About the Product – Not the Price
Customer Experience and Increase Sales
Follow-up and Save the Sale
Recognize Buying Signals - Save the Sale
Keep in Touch with Text Messages
Keep in Touch with Video Messages
5 Ways Retailers Can Beat COVID-19
Lost Customers Are Expensive