The Reason Salespeople Can't Sell
The number one reason salespeople can't sell is that they don't understanding their customer and can't meet their needs.
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Sales Training Articles
Dr. Mike Petersen
- Apr 3, 2023
- 2 min
Customer Service that Worked
A few weeks ago I was asked to speak at a conference to a group of retailers who wanted to learn about improving their Customer...
64
Dr. Mike Petersen
- Apr 3, 2023
- 2 min
Turn Objections into Opportunities
Potential Customer: “I really like that sofa, but man, I just don’t know if I want to pay that much right now.” Salesperson: “Ya, I have...
32
Dr. Mike Petersen
- Feb 11, 2023
- 2 min
Talk About the Product – Not the Price
As we all feel the sluggish industry growth (only about 1.8% in the first quarter when compared to 2018) I am reminded of the need to...
16
Dr. Mike Petersen
- Nov 29, 2020
- 2 min
Recognize Buying Signals - Save the Sale
The more I talk with furniture retailers across the United States, the more I realize there is a universal reason salespeople don’t close...
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