Dr. Mike PetersenApr 3, 20232 minSelling Skills“Cherry Picking” Season Is OverIt’s common knowledge that the furniture shopping experience has changed over the past several years. Not long ago furniture salespeople...
Dr. Mike PetersenMar 7, 20232 minManagersDisciplining Employees – Every Manager’s NightmareI remember several years ago when I was first promoted to the position of Manager. I was beyond thrilled for the new opportunity! To me,...
Dr. Mike PetersenMar 2, 20232 minSelling SkillsHow Many Sales Do You Lose Each Month?Recently I had a phone conversation with a furniture store manager. He told me that he had 4 salespeople at his location. I asked if...
Dr. Mike PetersenFeb 19, 20232 minSelling SkillsTraining is an Investment, Not a CostIn my position at the Furniture Training Company, I talk with furniture retailers all day, every day. Although most of them understand...
Dr. Mike PetersenFeb 7, 20232 minCustomer ExperienceCustomer Experience and Increase SalesEvery furniture store carries the same or very similar home furnishings products. Not only that, they typically present very similar...
Dr. Mike PetersenAug 10, 20222 minSelling SkillsYour Dealers Want More Training!We are in constant contact with our furniture dealers. We regularly ask them about their training experience and what gaps still need to...
Dr. Mike PetersenFeb 20, 20182 minSelling SkillsIt Pays to Train Your ManagersIn the furniture industry, there are several reasons why somebody would be hired or promoted to a manager position. Here are three...