Turn Objections into Opportunities
Potential Customer: “I really like that sofa, but man, I just don’t know if I want to pay that much right now.” Salesperson: “Ya, I have...
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Sales Training Articles
Dr. Mike Petersen
- Feb 7
- 2 min
Customer Experience and Increase Sales
Every furniture store carries the same or very similar home furnishings products. Not only that, they typically present very similar...
22
Dr. Mike Petersen
- Jan 2
- 2 min
Re-approach your “I’m Just Looking” Customer
My wife and I have been looking to buy a house over the last few months. And as I am sure you are aware, buying a house means buying new...
5
Dr. Mike Petersen
- Jan 22, 2021
- 2 min
Follow-up and Save the Sale
Check out these simple ideas for following-up and saving the sale.
31
Dr. Mike Petersen
- Sep 4, 2020
- 2 min
Keep in Touch with Video Messages
Some stores are having their best success ever and others are struggling to survive. Regardless of how your business is faring, you can...
16
Dr. Mike Petersen
- Sep 19, 2019
- 2 min
Lost Customers Are Expensive
Like it or not customers write reviews all the time. More importantly, they read reviews even more. Do you know that 85% of all consumers...
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