Dr. Mike PetersenApr 3, 20232 minCustomer ExperienceTurn Objections into OpportunitiesPotential Customer: “I really like that sofa, but man, I just don’t know if I want to pay that much right now.” Salesperson: “Ya, I have...
Dr. Mike PetersenFeb 19, 20232 minSelling SkillsTraining is an Investment, Not a CostIn my position at the Furniture Training Company, I talk with furniture retailers all day, every day. Although most of them understand...
Dr. Mike PetersenFeb 10, 20231 minSelling SkillsHow to Make a Great First ImpressionDo you remember when you left an important interview dejected and disappointed? Maybe you didn’t say the right things. Maybe you...
Dr. Mike PetersenJan 22, 20212 minCustomer ExperienceFollow-up and Save the SaleCheck out these simple ideas for following-up and saving the sale.