selling skill

Sales Training Articles

“Cherry Picking” Season Is Over

It’s common knowledge that the furniture shopping experience has changed over the past several years. Not long ago furniture salespeople...

Become a Product Knowledge Expert

Have you ever gone to a store in hopes of getting help with a complex purchase? If so, you are like the other 100% of people on this...

“I’m Just Looking” Power Statements

If you are anything like me, you already know that you don't want help as soon as you walk into a store. Often times, I feel that I can...

How to Make a Great First Impression

Do you remember when you left an important interview dejected and disappointed? Maybe you didn’t say the right things. Maybe you...

Stop Saying "I Don't Know"

A few months ago my wife and I were doing some grocery shopping. We were looking for Quinoa and couldn’t find it anywhere. Quinoa isn’t...

Recognize Buying Signals - Save the Sale

The more I talk with furniture retailers across the United States, the more I realize there is a universal reason salespeople don’t close...